Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Coon Rapids (MN); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Minnesota to welcome customers, listen to their needs, and help them locate the right products and services for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure their shopping experience is friendly, efficient, and satisfying.

This role supports growth through benefits like health insurance options, tuition assistance, a 401(k) with matching, an associate discount, and opportunities to

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Minnesota to welcome customers, listen to their needs, and help them locate the right products and services for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure their shopping experience is friendly, efficient, and satisfying.

This role supports growth through benefits like health insurance options, tuition assistance, a 401(k) with matching, an associate discount, and opportunities to