Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Lansing (MI); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store.

The role offers opportunities to assist across departments and learn new trades, with emphasis on solving home improvement challenges for customers. The position supports part-time work, with benefits including health options, tuition assistance, and a company 401(k) match.

Qualifications

• 6 months experience using a computer or data entry tasks.
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and selecting merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time arrival.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise per customer needs (e.g., paint, plumbing, lumber).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Math & arithmetic

Physical stamina

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store.

The role offers opportunities to assist across departments and learn new trades, with emphasis on solving home improvement challenges for customers. The position supports part-time work, with benefits including health options, tuition assistance, and a company 401(k) match.