Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Rochester (MN); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Lowe's Associate Discount

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Minnesota to greet customers, help them find products, and support store operations. You will assist with merchandising, checkout, and taking care of customer needs throughout the day.

The role emphasizes friendly service, problem solving, and teamwork. It includes potential part-time scheduling, access to Lowe's benefits, and opportunities for skill growth within the store network.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties with prolonged standing, sitting, and other job duties
• Minimally lift 25lbs unassisted or over 25lbs with accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by choosing empty shelf areas and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic math

Computer basics

Retail tech

Bi-lingual skills

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Minnesota to greet customers, help them find products, and support store operations. You will assist with merchandising, checkout, and taking care of customer needs throughout the day.

The role emphasizes friendly service, problem solving, and teamwork. It includes potential part-time scheduling, access to Lowe's benefits, and opportunities for skill growth within the store network.