Home Improvement Customer Service Specialist

Lowe's; Boone (NC); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee–S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s is hiring a Customer Service Associate in Boone, NC. You will welcome customers, help them find products, and provide friendly service across departments to meet home improvement needs.

Your day includes assisting customers, stocking merchandise, and processing orders with accuracy. You may train in other areas to ensure excellent service and a smooth shopping experience for every guest.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Communication

Teamwork

multitasking

Tools

Smartphones

Tablets

POS systems

Jobbeschreibung

Lowe’s is hiring a Customer Service Associate in Boone, NC. You will welcome customers, help them find products, and provide friendly service across departments to meet home improvement needs.

Your day includes assisting customers, stocking merchandise, and processing orders with accuracy. You may train in other areas to ensure excellent service and a smooth shopping experience for every guest.