Customer Service Associate - Home Improvement Perks

Lowe's; Marion (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate at our North Carolina location. The role centers on greeting customers, helping them find products, and delivering friendly, efficient service across departments such as Appliances, Hardware, and Garden.

You’ll assist with locating items, restocking, and processing orders, while supporting team tasks to ensure a great shopping experience. The job emphasizes strong communication, basic math, and comfort with retail technology.

Qualifications

• 6 months experience using a computer or mobile device.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare merchandise for display or in-department tasks (e.g., paint, plumbing, electrical).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Basic math

Retail tech

Tools

Retail devices

Job description

Lowe’s is hiring a Customer Service Associate at our North Carolina location. The role centers on greeting customers, helping them find products, and delivering friendly, efficient service across departments such as Appliances, Hardware, and Garden.

You’ll assist with locating items, restocking, and processing orders, while supporting team tasks to ensure a great shopping experience. The job emphasizes strong communication, basic math, and comfort with retail technology.