Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; Maple Shade Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount 10%

Job summary

Lowe's is seeking a Customer Service Associate in-store to welcome customers, help them find products and services, and ensure a positive shopping experience. You may assist across departments, load merchandise when needed, and support daily store operations with friendly, knowledgeable service.

Daily tasks include assisting customers, stocking shelves, processing orders, and cross-training in other areas to deliver outstanding customer service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Arithmetic

Stamina for standing

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in-store to welcome customers, help them find products and services, and ensure a positive shopping experience. You may assist across departments, load merchandise when needed, and support daily store operations with friendly, knowledgeable service.

Daily tasks include assisting customers, stocking shelves, processing orders, and cross-training in other areas to deliver outstanding customer service.