Home Improvement Customer Care Pro

Lowe's; Cookeville (TN); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Zusammenfassung

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a fast-paced retail environment.

The role supports a variety of departments and may involve assisting with loading merchandise, stocking, and processing orders. A part-time schedule and opportunities for growth are available.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service experience

Bi-lingual

Jobbeschreibung

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a fast-paced retail environment.

The role supports a variety of departments and may involve assisting with loading merchandise, stocking, and processing orders. A part-time schedule and opportunities for growth are available.