Home Improvement Customer Service Pro

Lowe's; Houma (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers with their home improvement needs. You will welcome customers, locate products, and provide friendly service across departments. The role supports various store areas and may involve lifting and stocking tasks.

The position emphasizes strong customer interaction, ability to handle transactions, and readiness to learn across multiple departments. Part-time schedule and store-based work environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Bi-lingual

Active listening

Job description

Lowe's is hiring a Customer Service Associate to help customers with their home improvement needs. You will welcome customers, locate products, and provide friendly service across departments. The role supports various store areas and may involve lifting and stocking tasks.

The position emphasizes strong customer interaction, ability to handle transactions, and readiness to learn across multiple departments. Part-time schedule and store-based work environment.