Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Weaverville (NC); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Education tuition assistance program

Company-matching 401(k) and Employee-S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement needs.

You will engage with customers throughout shifts, assist with locating merchandise, and ensure requests are met with friendly, efficient service. The role covers multiple departments and may include load assistance, stock replenishment, and participating in cross-functional training to deliver excellent customer care.

Competenze

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Basic computer skills

Retail technology familiarity

Bilingual skills

Physical stamina

Strumenti

Retail tech devices

Descrizione del lavoro

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement needs.

You will engage with customers throughout shifts, assist with locating merchandise, and ensure requests are met with friendly, efficient service. The role covers multiple departments and may include load assistance, stock replenishment, and participating in cross-functional training to deliver excellent customer care.