Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; Dayton (OH); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and deliver outstanding service in-store. The role involves assisting shoppers, answering questions, and ensuring customer needs are met across departments.

Flexible part-time schedules accompany access to Lowe's benefits. Your day includes greeting customers, locating products, and supporting checkout while maintaining a helpful, friendly store environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing, and basic arithmetic
• Able to stand, sit, and perform duties
• Able to lift up to 75 pounds with/without accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bilingual

Multitasking

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and deliver outstanding service in-store. The role involves assisting shoppers, answering questions, and ensuring customer needs are met across departments.

Flexible part-time schedules accompany access to Lowe's benefits. Your day includes greeting customers, locating products, and supporting checkout while maintaining a helpful, friendly store environment.