Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Machesney Park (IL); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate in Illinois to greet customers, help them select home improvement products, and assist with locating merchandise. You may load items, answer questions, and ensure customer needs are met throughout the shopping journey.

You will work across departments, with opportunities to train in other areas of the store. Lowe's offers benefits and growth opportunities while supporting flexible scheduling.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic ( Addition and subtraction ).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Math basics

Customer service

Proactive multitasking

Tools

Retail POS systems

Tablets/phones used in store

Job description

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate in Illinois to greet customers, help them select home improvement products, and assist with locating merchandise. You may load items, answer questions, and ensure customer needs are met throughout the shopping journey.

You will work across departments, with opportunities to train in other areas of the store. Lowe's offers benefits and growth opportunities while supporting flexible scheduling.