Customer Service Pro — Home Improvement & Benefits

Lowe's Home Centers, LLC; Orland Park (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Illinois to welcome customers and help them find the right products for home improvement projects. You will engage with shoppers throughout the day, answer questions, and ensure customer needs are met with friendly, professional service.

This role offers part-time hours with flexible scheduling, opportunities to grow, and access to Lowe's benefits and training programs, including health insurance options, tuition assistance, and

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)

Skills

Computer literacy

Retail technology

Customer service

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Illinois to welcome customers and help them find the right products for home improvement projects. You will engage with shoppers throughout the day, answer questions, and ensure customer needs are met with friendly, professional service.

This role offers part-time hours with flexible scheduling, opportunities to grow, and access to Lowe's benefits and training programs, including health insurance options, tuition assistance, and