Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Lake Elsinore (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with matching

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will interact with shoppers, assist with locating items, and ensure orders and deliveries are fulfilled accurately and on time.

The role supports multiple departments, offers growth through training, and emphasizes teamwork and customer care. This position is typically onsite with flexible scheduling options.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Excellent customer service

Retail technology proficiency

Bi-lingual (preferred)

Tools

POS systems

Smartphones/Tablets

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will interact with shoppers, assist with locating items, and ensure orders and deliveries are fulfilled accurately and on time.

The role supports multiple departments, offers growth through training, and emphasizes teamwork and customer care. This position is typically onsite with flexible scheduling options.