Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Uniontown (Fayette County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will interact with customers, answer questions, stock shelves, and ensure orders and deliveries are accurate and on time.

The role offers a path for growth, a supportive team environment, and opportunities to learn new skills across store departments. Health benefits and training resources are available.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Bi-lingual abilities preferred for some roles

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic math

Computer use

Retail software familiarity

Bilingual (preferred)

Tools

Retail technology

Job description

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will interact with customers, answer questions, stock shelves, and ensure orders and deliveries are accurate and on time.

The role offers a path for growth, a supportive team environment, and opportunities to learn new skills across store departments. Health benefits and training resources are available.