Home Improvement Customer Service Expert

Lowe's; Morganton (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Morganton, NC. You will welcome customers, help them find home improvement products, and support various departments. Daily tasks include assisting with locating items, processing orders, and ensuring customer satisfaction.

The role may involve stocking, checkout guidance, and occasional cross-training in other areas to deliver top-notch service. Benefit programs and growth opportunities are highlighted in Lowe's benefits.

Qualifications

• Experience with basic computer tasks and retail tech devices.
• Reading, writing, and basic arithmetic.
• Ability to stand for long periods and lift up to 75 pounds with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to help deliver excellent service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Bi-lingual

Job description

Lowe's is hiring a Customer Service Associate in Morganton, NC. You will welcome customers, help them find home improvement products, and support various departments. Daily tasks include assisting with locating items, processing orders, and ensuring customer satisfaction.

The role may involve stocking, checkout guidance, and occasional cross-training in other areas to deliver top-notch service. Benefit programs and growth opportunities are highlighted in Lowe's benefits.