Customer Service Specialist — Home Improvement Career

Lowe's; Morganton (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's is seeking a Customer Service Associate in Morganton, NC. You will greet customers, help them find products, and support them through the shopping experience.

The role involves processing orders, stocking, and collaborating across departments to ensure excellent service. The position offers part-time hours with opportunities for growth, competitive pay, flexible scheduling, and benefits such as health insurance and educational support.

Qualifications

• 6 Months Experience using a computer or similar retail tech tools.
• 6 Months Experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic (addition/subtraction).
• Able to stand for long periods; lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Help customers locate and select products and assist with merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately to ensure on-time fulfillment.
• Cross-train in other departments to improve customer service.
• Prepare department merchandise (e.g., paint tint/mix, cut/thread pipe, cut wood).
• Assist customers through shopping or at checkout.
• Perform additional duties as assigned.

Job description

Lowe's is seeking a Customer Service Associate in Morganton, NC. You will greet customers, help them find products, and support them through the shopping experience.

The role involves processing orders, stocking, and collaborating across departments to ensure excellent service. The position offers part-time hours with opportunities for growth, competitive pay, flexible scheduling, and benefits such as health insurance and educational support.