Home Improvement Customer Care Specialist

Lowe's; Traverse City (MI); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k) & Employee STO

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products and services for home improvements. You will interact with customers, assist with locating merchandise, and ensure customer needs are met throughout the day.

Responsibilities include stocking shelves, processing orders, and supporting multiple departments based on store needs. The role offers part-time opportunities with flexible schedules and benefits.

Competenze

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Conoscenze

6 Months Experience using a computer,

6 Months Experience with retail tech

Descrizione del lavoro

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products and services for home improvements. You will interact with customers, assist with locating merchandise, and ensure customer needs are met throughout the day.

Responsibilities include stocking shelves, processing orders, and supporting multiple departments based on store needs. The role offers part-time opportunities with flexible schedules and benefits.