Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Redding (CA); Presencial; USD 23 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) with company match

Tuition assistance

Associate discount 10%

Track to the Trades program

Resumo da oferta

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, assist with locating and selecting merchandise, and ensure customer needs are met.

Your daily activities include listening to customers, answering questions, organizing merchandise, and possibly loading items. Responsibilities vary by department and may include multiple store areas.

Qualificações

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Conhecimentos

Computer skills

Retail tech experience

Basic math

Physical stamina

Ferramentas

Smartphones/tablets

Descrição da oferta de emprego

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, assist with locating and selecting merchandise, and ensure customer needs are met.

Your daily activities include listening to customers, answering questions, organizing merchandise, and possibly loading items. Responsibilities vary by department and may include multiple store areas.