Home Improvement Customer Care Associate

Lowe's Companies, Inc.; New Hampshire; On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's Customer Service Associate role focused on helping customers find the right products and solutions for their home improvement needs. You will engage with customers throughout the day, answer questions, and ensure a positive shopping experience.

The position offers part-time opportunities and benefits beyond competitive pay and flexible schedules. Responsibilities include welcoming customers, assisting with product location, stocking, processing orders, and supporting multiple departments

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to improve customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, etc.).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's Customer Service Associate role focused on helping customers find the right products and solutions for their home improvement needs. You will engage with customers throughout the day, answer questions, and ensure a positive shopping experience.

The position offers part-time opportunities and benefits beyond competitive pay and flexible schedules. Responsibilities include welcoming customers, assisting with product location, stocking, processing orders, and supporting multiple departments