Home Improvement Customer Care Specialist

Lowe's; Delran Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's in the United States is hiring a Customer Service Associate to welcome customers, help them find products, and support them through checkout. You’ll work across departments to ensure shoppers have a smooth experience and accurate orders and deliveries.

The role emphasizes friendly communication, problem solving, and flexible responsibilities, including stocking and basic product preparation. Training and advancement opportunities are available.

Qualifications

• 6 months of computer experience
• 6 months of retail technology use (phones/tablets)
• Basic reading, writing and arithmetic
• Able to stand/sit for long periods
• Minimally lift 25 lbs
• 6 months retail/customer service experience (preferred)
• Bi-lingual skills (preferred)
• Trade certification in department (preferred)

Responsibilities

• Welcome customers and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (paint, pipes, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech

Basic math

Stamina

Lifting 25 lbs

Retail experience (preferred)

Bilingual (preferred)

Trade certification (preferred)

Job description

Lowe's in the United States is hiring a Customer Service Associate to welcome customers, help them find products, and support them through checkout. You’ll work across departments to ensure shoppers have a smooth experience and accurate orders and deliveries.

The role emphasizes friendly communication, problem solving, and flexible responsibilities, including stocking and basic product preparation. Training and advancement opportunities are available.