Home Improvement Customer Service Pro | Part-Time

Lowe's Home Centers, LLC; Bensalem Township (Bucks County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a seamless shopping experience. You will handle inquiries, assist with locating merchandise, and participate in department tasks to support customer needs.

The role emphasizes friendly service, accuracy in processing orders, and willingness to learn across store areas to deliver excellent customer support.

Qualifications

• 6 months of experience using a computer.
• 6 months using common retail technology, such as smartphones and tablets.
• Ability to read, write and perform basic arithmetic.
• Ability to stand for long periods and perform job duties.
• Lift up to 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected.
• Cross-train in other store areas to help deliver the best customer service.
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer experience

Retail tech experience

Reading, writing & arithmetic

Standing ability

Lifting 25 lbs

Tools

Smartphones/tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a seamless shopping experience. You will handle inquiries, assist with locating merchandise, and participate in department tasks to support customer needs.

The role emphasizes friendly service, accuracy in processing orders, and willingness to learn across store areas to deliver excellent customer support.