Home Improvement Customer Care Pro

Lowe's; Show Low (AZ); Hybride; USD 18 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is seeking a Customer Service Associate to greet customers and help them find products, ensuring a positive shopping experience across departments. You’ll engage with customers, answer questions, and assist with merchandise selection while maintaining store standards.

The role involves stocking, processing orders, and cross-training in different store areas to deliver exceptional service. Opportunities for growth and customer-focused support are available.

Qualifications

• 6 months experience using a computer or retail tech devices.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic abilities.
• Able to stand for long periods and perform light physically demanding tasks.
• Ability to lift up to 25 lbs unassisted.

Responsabilités

• Welcome customers and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time fulfillment.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise (paint, pipes, wood, blinds) as needed.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Connaissances

Computer skills

Retail tech familiarity

Basic math

Physical stamina

Lifting 25lbs

Description du poste

Lowe's is seeking a Customer Service Associate to greet customers and help them find products, ensuring a positive shopping experience across departments. You’ll engage with customers, answer questions, and assist with merchandise selection while maintaining store standards.

The role involves stocking, processing orders, and cross-training in different store areas to deliver exceptional service. Opportunities for growth and customer-focused support are available.