Customer Service & Home Improvement Pro

Lowe's

Wenatchee (WA)

On-site

USD 23,000 - 25,000

Part time

6 hours ago
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Benefits offered by this job

Health insurance
Tuition assistance
401(k) match
Associate discount
Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist in locating merchandise, and ensure all needs are met in a fast-paced retail environment.

This role supports part-time schedules with a strong emphasis on friendly service, cross-training across departments, and opportunities for growth.

Qualifications

  • 6 months experience using a computer.
  • 6 months experience using common retail technology (smartphones/tablets).
  • Reading, writing and basic arithmetic.
  • Able to stand/sit for long periods and perform job duties.
  • Lifts up to 25 lbs unassisted or with assistance as needed.
  • 6 months of retail and/or customer service experience preferred.
  • Bi-lingual skills preferred.
  • Certification in a department trade (e.g., hardware, plumbing, etc.) preferred.

Responsibilities

  • Welcome customers and provide friendly, professional service.
  • Assist customers in locating and handling merchandise.
  • Restock shelves and replenish supplies as needed.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to improve service quality.
  • Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Skills

Computer skills
Retail tech
Numeracy
Stamina
Lifting 25 lbs
Retail experience
Bilingual
Trade certification

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist in locating merchandise, and ensure all needs are met in a fast-paced retail environment.

This role supports part-time schedules with a strong emphasis on friendly service, cross-training across departments, and opportunities for growth.

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