Home Health Patient Services Coordinator & Scheduler

Optum; Clinton (SC); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Equity stock purchase program

Job summary

Amedisys, part of the Optum family, is seeking a Patient Service Coordinator to support home health operations by coordinating scheduling, communicating with patients and clinicians, and ensuring efficient office processes.

The role emphasizes non-clinical liaison work, administrative support, and timely patient communication to enable quality care and operational efficiency. Experience in healthcare scheduling and administration is preferred.

Qualifications

• High school diploma or GED required.
• Preferred: 1+ years scheduling experience in a healthcare environment.
• Preferred: 1+ years of administrative experience in a healthcare environment.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center
• Manages calls from patients and field staff related to scheduling issues
• Refers clinical and performance related issues to the clinical manager
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel
• Runs all applicable reports and responds to work flow taking appropriate actions
• Assists with internal or external transfer of patients between care centers and/or hospice services
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs
• Performs other duties as assigned

Skills

Scheduling experience

Administrative experience

Education

High school diploma or GED

Job description

Amedisys, part of the Optum family, is seeking a Patient Service Coordinator to support home health operations by coordinating scheduling, communicating with patients and clinicians, and ensuring efficient office processes.

The role emphasizes non-clinical liaison work, administrative support, and timely patient communication to enable quality care and operational efficiency. Experience in healthcare scheduling and administration is preferred.