Home Health Patient Care Coordinator

Optum; New Braunfels (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Optum in San Antonio, TX, is seeking an on-site administrative scheduling specialist. You will manage daily scheduling of physician orders, referrals, and visits with field clinicians to ensure accuracy and timeliness.

The role requires coordinating with clinicians, reviewing referrals, and maintaining high-quality patient service. On-call rotation occurs roughly every 4–5 weeks, with an 8-hour shift Monday–Friday and possible holidays.

Qualifications

• High School Diploma or GED required.
• 1+ year of medical or home health administrative experience.
• Proficient in Microsoft Office and scheduling tools.

Responsibilities

• Schedule all physician orders, referrals and visits with field clinicians.
• Report patient information to field clinicians.
• Create and adjust patient visit plans from start to finish per physician orders.
• Keep clinician schedules current to meet orders.
• Communicate new orders and referrals to contract therapy staff.
• Check email, Tiger Connect, team messaging, and voicemail for urgent messages.
• Assign clinicians to patients based on treatment frequency and duration.
• Deliver outstanding customer service to patients, clinicians and families.
• Participate in on-call rotation for home health about one week per month.
• Perform general clerical duties including phones, copying, faxing, and reviewing referrals.

Skills

Scheduling

Administrative duties

Attention to detail

Strong communication skills

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Optum in San Antonio, TX, is seeking an on-site administrative scheduling specialist. You will manage daily scheduling of physician orders, referrals, and visits with field clinicians to ensure accuracy and timeliness.

The role requires coordinating with clinicians, reviewing referrals, and maintaining high-quality patient service. On-call rotation occurs roughly every 4–5 weeks, with an 8-hour shift Monday–Friday and possible holidays.