Patient Care Coordination Specialist

Optum; Converse (IN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group is seeking an experienced Scheduler to manage daily physician orders, referrals, and client visits within a home health setting. This role supports field clinicians and ensures schedules align with physician instructions while delivering outstanding patient service.

The position is on-site in San Antonio with an 8-hour shift, Monday through Friday, and on-call weekends. The benefits package includes medical, dental, vision, 401(k), PTO, and education reimbursement; pay ranges

Qualifications

• High School Diploma / GED.
• 1+ years of administrative duties in a medical setting or home health setting.
• 1+ years of scheduling experience.
• Intermediate level of proficiency in Microsoft Office products.
• Ability to occasionally work on call during weekends.

Responsibilities

• Daily scheduling of physician orders, new referrals, and schedules with appropriate field clinicians.
• Reports new or pertinent patient information to field clinicians.
• Schedules per physician order all visits/tasks specific to each patient from beginning to conclusion of directed patient care: supervisory visits, re-certification visits, discharge visits, transfers, and post-hospital visits; ensures accuracy.
• Updates clinician schedules frequently to remain in compliance with current physician orders.
• Communicates all new physician orders and new referrals with contract therapy staff.
• Checks email, Tiger Connect, team messaging system and voicemail to respond to time-sensitive messages from customers, leadership, lower-level management.
• Prepares clinicians schedules and assigns clinicians to patients based on the frequency and expected duration of prescribed treatments and therapies per physician order.
• Demonstrates exceptional customer service to all patients, clinicians, and family members.
• Participates with on-call rotation for home health approximately one week per month to include shared holiday coverage.
• Performs general clerical duties in support of patient services (phones, copying, faxing, reviewing incoming referral information for accuracy).

Skills

Attention to detail

Strong communication skills

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking an experienced Scheduler to manage daily physician orders, referrals, and client visits within a home health setting. This role supports field clinicians and ensures schedules align with physician instructions while delivering outstanding patient service.

The position is on-site in San Antonio with an 8-hour shift, Monday through Friday, and on-call weekends. The benefits package includes medical, dental, vision, 401(k), PTO, and education reimbursement; pay ranges