Care Coordination Specialist

Optum; Schertz (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in San Antonio, TX is seeking an on-site Administrative Scheduler for home health services. You will daily schedule physician orders, manage referrals, update clinician schedules, and respond to time-sensitive messages from customers and leadership.

The role requires a high school diploma, 1+ year admin or scheduling experience in medical settings, and strong Microsoft Office skills. A customer-focused communicator with attention to detail will thrive in a fast-paced

Qualifications

• High School Diploma / GED required.
• 1+ years of scheduling experience in a medical setting.
• 1+ years of experience performing administrative duties in a medical/home health setting.
• Intermediate proficiency in Microsoft Office products.

Responsibilities

• Daily scheduling of physician orders, new referrals, and schedules with field clinicians.
• Reports new or pertinent patient information to field clinicians.
• Schedules visits and tasks per physician order from start to finish of directed patient care.
• Updates clinician schedules frequently to remain compliant with current physician orders.
• Communicates orders and referrals with contract therapy staff.
• Checks email, Tiger Connect, and voicemail to respond to time-sensitive messages.
• Prepares schedules and assigns clinicians based on prescribed treatments.
• Demonstrates exceptional customer service to patients, clinicians, and families.
• Participates in on-call rotation for home health about one week per month.

Skills

Attention to detail

Strong communication

Multitasking

Scheduling

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

UnitedHealth Group in San Antonio, TX is seeking an on-site Administrative Scheduler for home health services. You will daily schedule physician orders, manage referrals, update clinician schedules, and respond to time-sensitive messages from customers and leadership.

The role requires a high school diploma, 1+ year admin or scheduling experience in medical settings, and strong Microsoft Office skills. A customer-focused communicator with attention to detail will thrive in a fast-paced