Care Coordination Specialist - Patient Services

Optum; Universal City (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an Administrative Support professional in San Antonio, TX, for daily scheduling of physician orders and patient referrals. You will coordinate visits, manage communications with clinicians, and handle on-call duties in a patient-focused environment.

Join a team dedicated to delivering high-quality care and improving health outcomes, with a strong benefits package and opportunities for career growth.

Qualifications

• High School Diploma or GED required.
• 1+ year of experience performing administrative duties in a medical setting or home health.
• 1+ year of multitasking in a fast-paced environment.
• Scheduling experience and proficiency in Microsoft Office.

Responsibilities

• Daily scheduling of physician orders, new referrals, and schedules with field clinicians.
• Report new or pertinent patient information to field clinicians.
• Schedule visits/tasks per physician order from start to finish of directed patient care.
• Update clinician schedules frequently to stay compliant with current orders.
• Communicate new orders and referrals with contract therapy staff.
• Check email, Tiger Connect, team messaging system and voicemail for time-sensitive messages.
• Prepare clinicians schedules and assign clinicians to patients based on prescribed treatments.
• Provide exceptional customer service to patients, clinicians, and family members.
• Participate in on-call rotation for home health about one week per month.
• Perform general clerical duties: answering phones, copying, faxing, reviewing referrals.

Skills

Administrative duties

Microsoft Office

Attention to detail

Strong communication skills

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking an Administrative Support professional in San Antonio, TX, for daily scheduling of physician orders and patient referrals. You will coordinate visits, manage communications with clinicians, and handle on-call duties in a patient-focused environment.

Join a team dedicated to delivering high-quality care and improving health outcomes, with a strong benefits package and opportunities for career growth.