Patient Care & Scheduling Specialist

Optum; Seguin (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Job summary

Optum in San Antonio, TX is seeking an administrative scheduling professional to manage daily physician orders, referrals, and field clinician schedules, ensuring accuracy from start to finish. You will respond to time-sensitive messages, coordinate with contract therapy staff, and support patient services with clerical duties; on-call rotation occurs roughly one week per month.

This role offers competitive benefits, and the hourly pay ranges from $17.98 to $32.12, with full-time hours and

Qualifications

• High School Diploma or GED required.
• 1+ year of administrative duties in a medical or home health setting.
• 1+ year multitasking in a fast-paced environment.
• 1+ year scheduling experience required.
• Proficient in Microsoft Office products.
• Ability to work on call on weekends.

Responsibilities

• Daily scheduling of physician orders, referrals, and schedules with field clinicians.
• Report patient information to field clinicians as needed.
• Schedule visits and tasks from physician orders across patient care cycle.
• Update clinician schedules to stay compliant with orders.
• Communicate new orders and referrals with contract therapy staff.
• Check email, messaging apps, and voicemail for time-sensitive messages.
• Prepare clinician schedules and assign staff to patients based on treatment plans.
• Demonstrate exceptional customer service to patients and families.
• Participate in on-call rotation for home health about one week per month.

Skills

Scheduling

Multitasking

Attention to detail

Strong communication

On-call availability

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Optum in San Antonio, TX is seeking an administrative scheduling professional to manage daily physician orders, referrals, and field clinician schedules, ensuring accuracy from start to finish. You will respond to time-sensitive messages, coordinate with contract therapy staff, and support patient services with clerical duties; on-call rotation occurs roughly one week per month.

This role offers competitive benefits, and the hourly pay ranges from $17.98 to $32.12, with full-time hours and