On-Call Patient Care Scheduler & Coordinator

Jobtome; Converse (IN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401(k) with company match

Education reimbursement

Employee discounts

Employee assistance program

Referral bonuses

Voluntary benefits

Job summary

UnitedHealth Group is seeking an on-site Administrative Scheduler in San Antonio, TX. The role entails daily management of physician orders, referrals, and patient schedules with field clinicians, ensuring accurate handoffs and timely updates.

Strong customer service and clerical skills are essential. The position offers full-time hours, weekend on-call rotation, and a robust benefits package, including medical, dental, vision, disability, 401(k), and education reimbursement opportunities.

Qualifications

• High School Diploma / GED.
• 1+ years of experience performing administrative duties in a medical setting or home health setting.
• 1+ years of experience in a position that requires multitasking in a fast-paced environment.
• 1+ years of scheduling experience.
• Intermediate level of proficiency in Microsoft Office products.
• Ability to occasionally work on call during weekends.

Responsibilities

• Daily scheduling of all physician orders, new referrals, and schedules with appropriate field clinicians.
• Reports new or pertinent patient information to field clinicians.
• Schedules per physician order all visits/tasks specific to each patient from start to finish of directed patient care.
• Updates clinician schedules frequently to stay compliant with current physician orders.
• Communicates all new physician orders and new referrals with contract therapy staff.
• Responds to time-sensitive messages via email, Tiger Connect, team messaging, and voicemail.
• Prepares clinicians schedules and assigns clinicians to patients based on prescribed treatments.
• Demonstrates exceptional customer service to patients, clinicians, and families.
• Participates in on-call rotation for home health approximately one week per month including some holidays.
• Performs general clerical duties such as answering phones, copying, faxing, and reviewing referrals for accuracy.

Skills

Scheduling

Administrative duties

Multitasking

Communication

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking an on-site Administrative Scheduler in San Antonio, TX. The role entails daily management of physician orders, referrals, and patient schedules with field clinicians, ensuring accurate handoffs and timely updates.

Strong customer service and clerical skills are essential. The position offers full-time hours, weekend on-call rotation, and a robust benefits package, including medical, dental, vision, disability, 401(k), and education reimbursement opportunities.