Home Health Care Client Services Leader

BAYADA Home Health Care; Springfield (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Award-winning workplace

Impactful work

Weekly pay

Comprehensive benefits

Work-life balance

Career growth

PSLF eligibility

Job summary

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Springfield, MO Habilitation Office. We seek a dedicated leader to deliver compassionate, reliable home health care to our clients in the community.

The role focuses on coordinating client services, managing scheduling, and growing the caseload while building strong relationships with clients, payors, and referral sources. BAYADA supports career growth and a collaborative team environment.

Qualifications

• Bachelor degree is required.
• Scheduling experience is required.
• Experience with the I/DD population preferred.
• Prior medical office or home care experience preferred.
• Prior supervisory experience is a plus.
• Demonstrated record of taking on increased responsibility (goal achievement).
• Ambition to grow and advance beyond current position.
• Strong computer skills, including electronic medical records.

Responsibilities

• Provide superior customer service and quality home care.
• Coordinate client services and address emergent scheduling issues.
• Manage your caseload while proactively growing it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics for effective fiscal management of your caseload.
• Partner with Clinical Managers to supervise and support field employees.

Skills

Scheduling experience

I/DD population experience

Medical office/home care experience

Supervisory experience

Goal achievement record

Growth mindset / ambition

Communication skills

Interpersonal skills

Electronic medical records proficiency

Education

Bachelor degree is required

Tools

Electronic medical record system

Job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Springfield, MO Habilitation Office. We seek a dedicated leader to deliver compassionate, reliable home health care to our clients in the community.

The role focuses on coordinating client services, managing scheduling, and growing the caseload while building strong relationships with clients, payors, and referral sources. BAYADA supports career growth and a collaborative team environment.