Client Services Manager - Home Health & Community Impact

BAYADA Home Health Care; Columbia Township (MO); Vor Ort; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Award-winning workplace

Weekly pay

Comprehensive benefits

Work-life balance

Career growth

PSLF eligibility

Zusammenfassung

BAYADA Home Health Care in Columbia, MO is seeking an experienced Client Services Manager to lead coordination of client services, scheduling, and team collaboration in a compassionate home health care setting. You will build relationships with clients, referral sources, and payors while maintaining quality service.

The role emphasizes supervision of staff, fiscal management of caseload, and partnership with Clinical Managers to support field employees.

Qualifikationen

• Experience staffing and scheduling in home care is preferred.
• Supervisory experience is a plus for this role.
• Demonstrated history of taking on greater responsibility and achieving goals.
• Ambition to grow and advance within the organization.
• Strong computer skills, especially with electronic medical records, are required.
• Excellent communication and interpersonal skills are essential.

Aufgaben

• Provide superior customer service and quality home care.
• Coordinate client services and address emergent scheduling issues.
• Manage your caseload and proactively grow it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics to maintain effective fiscal management of your caseload.
• Partner with Clinical Managers to supervise and support field employees.

Kenntnisse

Staffing & scheduling

Supervisory experience

Growth mindset

Electronic medical records

Communication skills

Tools

Electronic medical record software

Jobbeschreibung

BAYADA Home Health Care in Columbia, MO is seeking an experienced Client Services Manager to lead coordination of client services, scheduling, and team collaboration in a compassionate home health care setting. You will build relationships with clients, referral sources, and payors while maintaining quality service.

The role emphasizes supervision of staff, fiscal management of caseload, and partnership with Clinical Managers to support field employees.