Home Care Client Services Manager

BAYADA Home Health Care; Columbia Township (MO); Presencial; USD 65 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Award-winning workplace

Weekly pay

Comprehensive benefits

Work-life balance

Career growth

PSLF eligibility

Resumo da oferta

BAYADA Home Health Care in Columbia, MO is seeking an experienced Client Services Manager to lead coordination of client services, scheduling, and team collaboration in a compassionate home health care setting. You will build relationships with clients, referral sources, and payors while maintaining quality service.

The role emphasizes supervision of staff, fiscal management of caseload, and partnership with Clinical Managers to support field employees.

Qualificações

• Experience staffing and scheduling in home care is preferred.
• Supervisory experience is a plus for this role.
• Demonstrated history of taking on greater responsibility and achieving goals.
• Ambition to grow and advance within the organization.
• Strong computer skills, especially with electronic medical records, are required.
• Excellent communication and interpersonal skills are essential.

Responsabilidades

• Provide superior customer service and quality home care.
• Coordinate client services and address emergent scheduling issues.
• Manage your caseload and proactively grow it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics to maintain effective fiscal management of your caseload.
• Partner with Clinical Managers to supervise and support field employees.

Conhecimentos

Staffing & scheduling

Supervisory experience

Growth mindset

Electronic medical records

Communication skills

Ferramentas

Electronic medical record software

Descrição da oferta de emprego

Integrity Home Care + Hospice has an immediate opening for Client Services Manager in Columbia, MO!

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. Integrity believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Comparable experience staffing/scheduling at a home care agency preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skill

Why you'll love BAYADA:

• Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Impactful Work- Make a meaningful impact in the Columbia Community
• Weekly Pay- Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
• Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
• Career Growth- Advancement opportunities to help you grow in your career.
• Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

#LIRX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.