Home Care Staffing & Scheduling Specialist

Sunrise Senior Living; Levittown (NY); On-site; USD 87,000 - 116,000; Full time

Job summary

Dignity Senior Living in Levittown, NY is seeking a Staffing Coordinator to support agency operations, manage client intake, staff scheduling, and payroll coordination, ensuring safe and compliant home care services.

You will partner with leadership to align staffing with client needs, monitor timekeeping and overtime trends, and support recruitment and on-call coverage. This role emphasizes regulatory compliance and high-quality care.

Qualifications

• Experience participating in client intake calls/visits and serving as a point of contact for families and referral sources.
• Ability to build and manage staff schedules using scheduling software to meet client needs and staffing requirements.
• Ensure shifts are staffed within required timeframes and minimize schedule gaps.
• Monitor timekeeping accuracy, approve hours and track overtime trends.
• Support recruitment efforts, including job postings, interviews and hiring events.
• Maintain compliance with state staffing regulations and document retention policies.
• Provide on-call coverage and coordinate emergency shift replacements.
• Track attendance metrics and address performance trends with leadership.

Responsibilities

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources.
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements.
• Ensure shifts are staffed within required timeframes and minimize schedule gaps.
• Monitor timekeeping accuracy, approve hours and track overtime trends.
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events.
• Maintain compliance with state staffing regulations and document retention policies.
• Provide on-call coverage support and coordinate emergency shift replacements.
• Track attendance metrics and address performance trends with leadership.

Skills

Staff scheduling

Payroll coordination

Client intake

Timekeeping accuracy

Recruitment support

Regulatory compliance

On-call coverage

Performance tracking

Tools

Scheduling software

Attendance tracking systems

Job description

Dignity Senior Living in Levittown, NY is seeking a Staffing Coordinator to support agency operations, manage client intake, staff scheduling, and payroll coordination, ensuring safe and compliant home care services.

You will partner with leadership to align staffing with client needs, monitor timekeeping and overtime trends, and support recruitment and on-call coverage. This role emphasizes regulatory compliance and high-quality care.