Staffing Coordinator

Dignity Home Care, Inc; Levittown (NY); On-site; USD 87,000 - 116,000; Full time

Job summary

Dignity Home Care, Inc. in Levittown, NY is hiring a Staffing Coordinator to support client intake, staff scheduling and payroll coordination, ensuring safe, compliant and high-quality home care services.

You will work with the Executive Director and Clinical Manager to align staffing with client needs, monitor timekeeping, conduct client satisfaction follow-ups, and assist with recruitment and regulatory compliance. Competitive pay ranges are listed above.

Qualifications

• Experience coordinating staffing in healthcare settings preferred.
• Familiarity with scheduling software and payroll coordination.
• Knowledge of state staffing regulations and documentation retention.

Responsibilities

• Participate in client intake calls/visits and serve as a key contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs
• Ensure shifts are staffed within required timeframes and minimize gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Skills

Client intake

Staff scheduling

Payroll coordination

Timekeeping

Client satisfaction

Recruitment

Regulatory compliance

On-call coverage

Performance tracking

Job description

About Dignity:

Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.

The Staffing Coordinator supports agency operations by managing client intake, staff scheduling and payroll coordination to ensure safe, compliant and high-quality home care services. This role partners closely with the Executive Director and Clinical Manager to align staffing with client needs while maintaining regulatory and operational standards.

What You’ll Do:

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements
• Ensure shifts are staffed within required timeframes and minimize schedule gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Staffing Coordinator – Ensure Reliable Care Through Effective Scheduling and Client Support Staffing Coordinator | Scheduling | Home Care | Healthcare Administration | Workforce Scheduling | Customer Service

Pay Range:

87,048.00 - 116,168.00

Why Work With Us

Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity

Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.