Homecare Staffing Coordinator: Schedule & Care Support

Apploi; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Professional Development Assistance

Job summary

Apploi is seeking a Staffing Coordinator (Homecare) in New York to schedule and manage case coverage for home health aides, ensuring timely, high-quality patient care. The role involves EVV verification, patient support, and close collaboration with insurance providers to address inquiries.

The ideal candidate will be highly organized, detail-oriented, and comfortable in a customer-facing position, with 1+ years of relevant experience and strong communication skills.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience as a Staffing Coordinator (Homecare).
• Proficiency with HHA Exchange & Medflyt software and other basic computer applications.
• Strong verbal and written communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Excellent problem-solving skills and the ability to make quick decisions.

Responsibilities

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
• Use Medflyt software to monitor missed visits, verify EVV, and address any issues.
• Maintain accurate records and notes for each patient in the system.
• Respond to customer service inquiries from patients, aides and insurance companies, providing exceptional support.
• Assist patients in navigating their care needs and facilitate communication with insurance providers.
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met.
• Take ownership of assigned cases and ensure patient well-being is the top priority.

Skills

Verbal communication

Written communication

Multitasking

Time management

Problem solving

Education

High school diploma or equivalent

Tools

HHA Exchange

Medflyt

Job description

Apploi is seeking a Staffing Coordinator (Homecare) in New York to schedule and manage case coverage for home health aides, ensuring timely, high-quality patient care. The role involves EVV verification, patient support, and close collaboration with insurance providers to address inquiries.

The ideal candidate will be highly organized, detail-oriented, and comfortable in a customer-facing position, with 1+ years of relevant experience and strong communication skills.