Staffing Coordinator - Scheduling & Client Support

Sunrise Senior Living; New York (NY); On-site; USD 87,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO), sick time, and/or

myFlexPay offered to get paid within

Tuition Reimbursement

Job summary

Sunrise Senior Living in New York is seeking a Staffing Coordinator to manage client intake, staff scheduling, and payroll coordination, ensuring safe, compliant, and high-quality home care services.

You will partner with the Executive Director and Clinical Manager to align staffing with resident needs while maintaining regulatory and operational standards. This role requires on-site coordination, strong communication, and attention to detail.

Qualifications

• Experience in staffing coordination and scheduling.
• Knowledge of scheduling software and timekeeping processes.
• Understanding of payroll coordination and regulatory requirements.
• Familiarity with state/provincial staffing regulations and documentation.

Responsibilities

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements
• Ensure shifts are staffed within required timeframes and minimize schedule gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Job description

Sunrise Senior Living in New York is seeking a Staffing Coordinator to manage client intake, staff scheduling, and payroll coordination, ensuring safe, compliant, and high-quality home care services.

You will partner with the Executive Director and Clinical Manager to align staffing with resident needs while maintaining regulatory and operational standards. This role requires on-site coordination, strong communication, and attention to detail.