Staffing Coordinator

Sunrise Senior Living; Levittown (NY); On-site; USD 87,000 - 116,000; Full time

Job summary

Dignity Senior Living in Levittown, NY is seeking a Staffing Coordinator to support agency operations, manage client intake, staff scheduling, and payroll coordination, ensuring safe and compliant home care services.

You will partner with leadership to align staffing with client needs, monitor timekeeping and overtime trends, and support recruitment and on-call coverage. This role emphasizes regulatory compliance and high-quality care.

Qualifications

• Experience participating in client intake calls/visits and serving as a point of contact for families and referral sources.
• Ability to build and manage staff schedules using scheduling software to meet client needs and staffing requirements.
• Ensure shifts are staffed within required timeframes and minimize schedule gaps.
• Monitor timekeeping accuracy, approve hours and track overtime trends.
• Support recruitment efforts, including job postings, interviews and hiring events.
• Maintain compliance with state staffing regulations and document retention policies.
• Provide on-call coverage and coordinate emergency shift replacements.
• Track attendance metrics and address performance trends with leadership.

Responsibilities

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources.
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements.
• Ensure shifts are staffed within required timeframes and minimize schedule gaps.
• Monitor timekeeping accuracy, approve hours and track overtime trends.
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events.
• Maintain compliance with state staffing regulations and document retention policies.
• Provide on-call coverage support and coordinate emergency shift replacements.
• Track attendance metrics and address performance trends with leadership.

Skills

Staff scheduling

Payroll coordination

Client intake

Timekeeping accuracy

Recruitment support

Regulatory compliance

On-call coverage

Performance tracking

Tools

Scheduling software

Attendance tracking systems

Job description

About Dignity:

Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.

The Staffing Coordinator supports agency operations by managing client intake, staff scheduling and payroll coordination to ensure safe, compliant and high-quality home care services. This role partners closely with the Executive Director and Clinical Manager to align staffing with client needs while maintaining regulatory and operational standards.

What You’ll Do:

• Participate in client intake calls/visits and serve as a key point of contact for families and referral sources
• Build and manage staff schedules using scheduling software to meet client needs and staffing requirements
• Ensure shifts are staffed within required timeframes and minimize schedule gaps
• Monitor timekeeping accuracy, approve hours and track overtime trends
• Conduct regular client satisfaction follow-ups and resolve concerns
• Support recruitment efforts, including job postings, interviews and hiring events
• Maintain compliance with state/province staffing regulations and document retention policies
• Provide on-call coverage support and coordinate emergency shift replacements
• Track attendance metrics and address performance trends with leadership

Staffing Coordinator – Ensure Reliable Care Through Effective Scheduling and Client SupportStaffing Coordinator | Scheduling | Home Care | Healthcare Administration | Workforce Scheduling | Customer Service

Pay Range:

87,048.00 - 116,168.00

Why Work With Us

Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity

Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.