In-Office Scheduling Lead – Home Health Care

Anchor Health Home Care; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Job summary

Anchor Health Home Care in Brooklyn seeks a Staffing Coordinator to manage caregiver schedules, fill open cases, and ensure consistent patient coverage. This is an office-based role focused on scheduling rather than hands-on care.

You will work with caregivers, patients, families, and the office team to keep cases staffed, resolve scheduling issues, and maintain accurate records. Strong ownership, follow-through, and calm under change are essential.

Qualifications

• Experience in home care staffing or coordination.
• Proficient with scheduling and caregiver placement.
• Strong communication and organizational skills.
• Ability to handle high volume of calls and changes.
• Experience using HHAeXchange is preferred.

Responsibilities

• Match caregivers with patient cases based on availability and needs.
• Fill open shifts and arrange replacement coverage.
• Communicate schedule changes with caregivers, patients, and families.
• Maintain accurate scheduling records and case notes.
• Address urgent coverage and scheduling conflicts.

Skills

Scheduling

Caregiver coordination

Communication

Organization

Customer service

Problem-solving

HHAeXchange

Tools

HHAeXchange

Job description

Anchor Health Home Care in Brooklyn seeks a Staffing Coordinator to manage caregiver schedules, fill open cases, and ensure consistent patient coverage. This is an office-based role focused on scheduling rather than hands-on care.

You will work with caregivers, patients, families, and the office team to keep cases staffed, resolve scheduling issues, and maintain accurate records. Strong ownership, follow-through, and calm under change are essential.