Home Care Scheduler — Weekday, Full-Time, Impactful Role

Guardian Angel Senior Services, Inc.; North Adams (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Guardian Angel Senior Services, based in Massachusetts, is seeking a dedicated Home Care Scheduler to join the team full-time in Pittsfield. You will connect caregivers with clients, create and maintain schedules, and coordinate with office staff to ensure smooth daily operations.

The ideal candidate is highly organized, detail-oriented, and capable of solving scheduling challenges in a busy office. Experience in home care and strong communication are highly valued.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize competing responsibilities.
• Strong problem-solving skills.
• Ability to remain calm and professional under pressure.
• Attention to detail and accuracy.
• Experience with scheduling or home care is preferred.
• Experience working in a fast-paced office environment is a plus.
• Basic computer and Administrative Skills.

Responsibilities

• Match caregivers with clients based on availability, skills, and client needs.
• Create and maintain accurate caregiver schedules.
• Communicate with caregivers, clients, and office staff.
• Manage schedule changes, call-outs, and last-minute coverage needs.
• Assist with finding coverage for open shifts.
• Ensure client services are staffed appropriately.
• Maintain accurate documentation and scheduling records.
• Work closely with office staff to ensure smooth daily operations.
• Build positive relationships with caregivers and clients.
• Help solve scheduling challenges in a fast-paced environment.

Skills

Strong organizational skills

Time management

Communication skills

Customer service

Multitasking

Problem-solving

Attention to detail

Experience with scheduling

Experience in home care

Job description

Guardian Angel Senior Services, based in Massachusetts, is seeking a dedicated Home Care Scheduler to join the team full-time in Pittsfield. You will connect caregivers with clients, create and maintain schedules, and coordinate with office staff to ensure smooth daily operations.

The ideal candidate is highly organized, detail-oriented, and capable of solving scheduling challenges in a busy office. Experience in home care and strong communication are highly valued.