Senior Care Scheduler — Coordination & Client Support

Home Helpers Home Care; Middleton (UT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Home Helpers® Home Care is seeking a Full-Time Client & Care Team Scheduler. You’ll be the central point of coordination for the agency, building and maintaining caregiver schedules, and communicating with caregivers and clients to ensure coverage and updates throughout the day.

You’ll work with leadership within a structured team, following established systems and training to keep schedules accurate, and help families stay connected to dependable home care each day.

Qualifications

• Minimum 1 year of scheduling and customer service experience required.
• Comfortable with computers and basic Microsoft Office and Teams.
• Experience with WellSky is a plus.
• Bilingual a plus.
• CNA not required but great to have in this field.

Responsibilities

• Build and maintain caregiver schedules using established systems.
• Communicate daily with caregivers and clients about coverage and updates.
• Follow clear scheduling guidelines to ensure all cases are properly covered.
• Partner with leadership on schedule changes or when escalation is needed.
• Keep documentation accurate, organized, and up to date.
• Monitor changes and proactively keep the team informed.

Skills

Scheduling

Customer service

Communication

Attention to detail

Team coordination

Education

CNA certification (preferred)

Tools

WellSky

Microsoft Office

Microsoft Teams

Job description

Home Helpers® Home Care is seeking a Full-Time Client & Care Team Scheduler. You’ll be the central point of coordination for the agency, building and maintaining caregiver schedules, and communicating with caregivers and clients to ensure coverage and updates throughout the day.

You’ll work with leadership within a structured team, following established systems and training to keep schedules accurate, and help families stay connected to dependable home care each day.