Home Care Scheduler

Right at Home North Richmond; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid healthcare

Training and development opportunities

Quarterly bonus potential

Job summary

Right at Home North Richmond in Richmond, VA seeks a Scheduler/Care Team Specialist to coordinate caregiver scheduling, match caregivers to clients, and strengthen the overall in-home care experience.

We are a locally owned home care business with an exceptional culture, offering paid healthcare, training and development, and a competitive salary with quarterly bonus potential. The role requires strong communication, organization, and decisive thinking, plus on-call availability.

Qualifications

• Experience in home care or medical office setting preferred.
• High school diploma or equivalent.
• Willingness to be on-call outside normal hours.

Responsibilities

• Interface with caregiver staff to match caregiver and client.
• Schedule caregivers and process timecards; assist with payroll tasks.
• Support recruiting, hiring, onboarding, and training.
• Maintain a positive demeanor and multitask in a busy office.
• Ensure referrals are accurate and handled promptly.

Skills

Communication

Organization

Decision making

Education

High school diploma or equivalent

Job description

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!

We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skillsin communication, organization and making decisions; and who are people persons!

We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.

The Scheduler/ Care Team Specialist isresponsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees.

• Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
• Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
• Assist with recruiting, hiring, onboarding, training and personnel management.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
• The ideal candidate has prior experience working in the home care industry or medical office setting.

The desired candidate will possess the following:

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.