Client Care Coordinator

Right at Home Mobile; Mobile (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid healthcare

Training and development

Quarterly bonus potential

Job summary

Right at Home Mobile is seeking a Care Coordinator to enhance client and family experiences by developing and maintaining personalized in-home care plans. You will liaise with clients, families, care partners and referral sources to deliver exceptional care.

The role includes mentoring caregivers, ensuring safe and meaningful care, and staying composed while multitasking in a fast-paced office environment. Ideal candidates have a high school diploma or equivalent, 2 years of business experience,

Qualifications

• Excellent communication and organizational abilities.
• Ability to make sound judgments independently.
• On-call availability outside normal office hours.
• Valid driver's license and insured vehicle.

Responsibilities

• Develops and maintains the client care plan and communicates with clients, families, care partners and referral sources.
• Interacts with clients and families to ensure safe, appropriate and meaningful care.
• Mentors caregivers and supports care delivery.
• Maintains a calm, positive demeanor and multitasks in a busy office environment.

Skills

Communication

Organization

Decision making

People skills

Education

High school diploma or equivalent

2 years of business experience

Job description

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!

We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!

We offer paid healthcare, training, and development opportunities, and a competitive salary with quarterly bonus potential.

The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans.

• Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
• Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
• Serves as a mentor to caregivers and supports their care delivery.
• Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
• The ideal candidate has prior experience working in the home care industry or medical office setting.

The desired candidate will possess the following:

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.
• Have a valid driver’s license and use of insured automobile.