Home Care Scheduler

Silver-Care-LLC-; Norfolk (VA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Company parties

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job summary

Silver-Care-LLC- is hiring a Home Care Scheduler (Care Specialist) to collect, manage, and report scheduling information, coordinating medical and health services to ensure consistent patient care. The ideal candidate is empathetic, highly organized, and has excellent customer service skills, with the ability to travel to service areas.

The role involves coordinating internal and external staffing, assigning clients to clinicians, using cloud-based scheduling software, and assisting in hiring

Qualifications

• High school diploma or GED required.
• Experience as a Home Care Scheduler or similar preferred.
• Strong organization and communication skills.
• Willingness to travel to service areas.

Responsibilities

• Coordinate internal and external staffing needs.
• Assign clients to the appropriate clinicians.
• Use cloud-based scheduling software to manage calendars.
• Maintain an up-to-date on-call and backup staff list.
• Communicate schedule updates to caregivers, managers and clients.
• Assist in hiring, training, and managing new staff.

Skills

Customer service

Organization

Multitasking

Attention to detail

Travel-ready

Communication

Education

High school diploma or GED

CNA/HHA/PCA certification

Tools

Microsoft Office

Scheduling software

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Company parties

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking a Home Care Scheduler (Care Specialist) to join our team. In this role, you will collect, manage, and report on scheduling information. This important position helps us provide comprehensive, consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, has excellent customer service skills, and can travel to service areas.

Responsibilities

• Coordinate internal and external staffing needs
• Assign clients to the appropriate clinicians
• Use cloud-based scheduling software
• Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
• Communicate with caregivers regarding any updates or changes to their schedule
• Communicate with managers and clients to inform them of any schedule or staffing changes
• Assist in the hiring, training, and management of new staff

Qualifications

• High school diploma or GED
• Previous experience as a Home Care Scheduler or in a similar position is preferred
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Ability to multitask and prioritize projects
• Excellent customer service and interpersonal skills
• Must have CNA/HHA/PCA
• Must have a reliable vehicle at all times
• Must be able to multitask
• Must be able to type