Home Care Scheduler

hce-careers; Upper Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Wellness resources

Job summary

hce-careers in Marmora, NJ seeks a dedicated Home Care Scheduler to align client needs with available caregivers. This full-time role operates Monday–Friday during day shifts, with hybrid flexibility after training.

You will manage calendars, coordinate PTO, and ensure timely updates to teams while supporting onboarding and retention efforts. A compassionate, detail-oriented communicator thrives here.

Qualifications

• Experience as a home-care scheduler, staffing coordinator, or dispatcher is preferred.
• Strong scheduling and multi-tasking abilities are essential.
• Proficiency with scheduling software and MS Office.
• Empathy and clear communication with clients and caregivers.

Responsibilities

• Master the Schedule: Build and confirm client shifts at least two weeks ahead; track PTO and client requests.
• Right Caregiver, Right Client: Match skills, proximity, and personalities to ensure quality and continuity.
• Tackle Emergencies Gracefully: Secure coverage quickly during on-call situations.
• Keep Everyone Informed: Send updates to caregivers, clients, and managers via phone, text, and scheduling software.
• Support Growth: Assist HR with onboarding and retention feedback.

Skills

Scheduling

Staffing coordination

Dispatcher experience

Microsoft Office

Education

High school diploma or GED

Tools

Agency scheduling platforms

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Wellness resources

Home Care Scheduler – Behind-the-Scenes Hero of Care

Full-Time | Monday–Friday Day Shift | Marmora

Why This Role Matters

Every great caregiver visit starts with a rock-solid schedule. As our Home Care Scheduler, you'll juggle calendars, vacation swaps, and last-minute changes—making sure clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.

What We Offer

• Competitive pay plus performance bonuses for meeting fill-rate goals
• Hybrid flexibility (work from home after training)
• Clear path to Staffing Coordinator, HR, or Operations leadership roles
• Paid time off, health benefits, and ongoing professional development
• A people-first culture that applauds your problem-solving superpowers

Your Day-to-Day Impact

• Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.
• Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.
• Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.
• Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.
• Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.

What You Bring

• Prior experience as a home-care scheduler, staffing coordinator, or dispatcher (health-care environment preferred).
• Tech savvy with agency scheduling platforms and Microsoft Office.
• Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.
• Empathy and diplomacy—you handle urgent calls with a calm, caring tone.
• High school diploma or GED (additional coursework in business or healthcare administration is a plus).

Ready to Orchestrate Exceptional Care?