Home Care Client Services Manager

All Ways Caring HomeCare; Idaho Falls (ID); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Campus partnerships

Benefits, Supplemental Plans, EAP, and

401K participation

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to lead quality care, customer service, and staff performance for our homecare clients. You will oversee caregiver guidance, manage scheduling, and maintain strong relationships with referral sources and clients to ensure high satisfaction.

The role emphasizes reliable leadership, clear communication, and proactive problem solving in a fast-paced homecare setting; bilingual English/Spanish candidates are welcome.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred.
• Accountable, reliable, and ability to work independently with good judgement.
• Valid driver’s license and auto insurance.
• Effective verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served.
• Manage employee scheduling, identify problem situations, and implement proactive solutions.
• Maintain strong and positive relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Skills

Customer service

Scheduling

Communication

Problem solving

Education

Associate or Bachelor’s degree

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to lead quality care, customer service, and staff performance for our homecare clients. You will oversee caregiver guidance, manage scheduling, and maintain strong relationships with referral sources and clients to ensure high satisfaction.

The role emphasizes reliable leadership, clear communication, and proactive problem solving in a fast-paced homecare setting; bilingual English/Spanish candidates are welcome.