Client Services Manager – Home Care & Quality

All Ways Caring HomeCare

Nampa (ID)

On-site

USD 28,000 - 40,000

Full time

45 hours ago
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Benefits offered by this job

Great company culture
Daily pay options
Tuition reimbursement
Benefits & 401K
Career growth

Job summary

All Ways Caring HomeCare in Idaho is seeking a Client Service Manager to oversee quality care, customer service, and staff performance within our home-based care team.

You will supervise caregivers, manage client and employee scheduling, and ensure accurate documentation while building strong relationships with clients and referral partners. Bilingual English/Spanish candidates are welcome.

Qualifications

  • Experience with scheduling and supervisory responsibilities.
  • Ability to thrive in a fast-paced environment.
  • Friendly, compassionate, and able to build relationships.
  • Strong communication and problem-solving skills.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Oversee client care quality and satisfaction.
  • Supervise caregivers and support staff.
  • Manage scheduling and resolve issues promptly.
  • Maintain relationships with referral partners and clients.
  • Ensure proper documentation and record-keeping.
  • Conduct home visits and safety checks.

Skills

Scheduling
Management
Bilingual English/Spanish
Communication
Customer service

Job description

All Ways Caring HomeCare in Idaho is seeking a Client Service Manager to oversee quality care, customer service, and staff performance within our home-based care team.

You will supervise caregivers, manage client and employee scheduling, and ensure accurate documentation while building strong relationships with clients and referral partners. Bilingual English/Spanish candidates are welcome.

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