Home Care Administrative Assistant

United Nursing Solutions Inc; Easton (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

United Nursing Solutions Inc. in Maryland is seeking an Administrative Operations Assistant to provide direct support to the Director of Operations and help manage day-to-day administrative tasks in our home healthcare agency.

This full-time, in-office role requires organization, accuracy, strong communication, confidentiality, and the ability to handle multiple responsibilities in a fast-paced office. Experience with scheduling, HR paperwork, and payroll support is a plus, and training on our

Qualifications

• Previous administrative, office, clerical, or customer-service experience required.
• Healthcare/home healthcare experience preferred but not required.
• Proficiency with Word, Excel and Outlook.
• Willingness to learn agency-specific software and systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle confidential employee and participant information.
• Multitask, prioritize responsibilities, and work in a fast-paced office.
• Dependable attendance and punctuality.

Responsibilities

• Provide direct administrative support to the Director of Operations.
• Answer incoming calls, take messages, respond to inquiries, and direct calls.
• Assist with caregiver scheduling, changes, call-outs, and staffing communications.
• Maintain organized, accurate employee and participant records.
• Assist with onboarding, new-hire paperwork, and HR duties.
• Assist with participant intake paperwork, referrals, and required docs.
• Perform data entry and maintain electronic and paper records.
• Support payroll documentation and timekeeping processes.
• Assist with scheduling and timekeeping questions from staff.
• Communicate professionally with participants, caregivers, families, and partners.
• Monitor emails, faxes, and office correspondence; ensure confidentiality.
• Assist with filing, scanning, and general office organization.
• Follow agency policies and documentation requirements.
• Take on additional administrative duties as assigned.

Skills

Microsoft Word

Excel

Outlook

Organization

Communication

Multitasking

Punctuality

Administrative experience

Tools

EVV/timekeeping systems

Payroll systems

Electronic documentation systems

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Training & development

About the Role

United Nursing Solutions, Inc. is seeking a dependable, organized, and detail-oriented Administrative Operations Assistant to provide direct support to the Director of Operations and assist with the day-to-day administrative operations of our home healthcare agency.

This is a full-time, in-office position for someone who is comfortable managing multiple responsibilities, communicating with employees and participants, maintaining accurate documentation, and helping keep daily office operations organized and running efficiently.

Responsibilities

• Provide direct administrative support to the Director of Operations.
• Answer incoming telephone calls, take accurate messages, respond to routine inquiries, and direct calls appropriately.
• Assist with caregiver scheduling, schedule changes, call-outs, and staffing communications.
• Maintain organized and accurate employee and participant records.
• Assist with new-hire paperwork, onboarding documentation, employee files, and routine HR administrative functions.
• Assist with participant intake paperwork, referrals, and required documentation.
• Perform data entry and maintain accurate electronic and paper records.
• Assist with reviewing employee timekeeping records and gathering documentation needed for payroll processing.
• Assist employees with routine scheduling, timekeeping, and administrative questions.
• Communicate professionally with participants, caregivers, families, support professionals, and other healthcare/community partners.
• Monitor and organize incoming emails, faxes, forms, and other office correspondence.
• Maintain confidentiality of participant and employee information.
• Assist with filing, scanning, copying, document preparation, spreadsheets, and general office organization.
• Follow established agency policies, procedures, and documentation requirements.
• Perform additional administrative and operational duties as assigned.

Qualifications

• Previous administrative, office, clerical, or customer-service experience required.
• Healthcare, home healthcare, medical office, or similar experience is preferred but not required.
• Strong computer skills and proficiency with Microsoft Word, Excel, and Outlook.
• Ability and willingness to learn agency-specific software, scheduling, timekeeping, payroll, and electronic documentation systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle confidential employee and participant information appropriately.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced office environment.
• Dependable attendance and punctuality are essential.
• Professional and respectful communication when working with employees, participants, families, and outside professionals.

Experience with home healthcare scheduling, EVV/timekeeping systems, payroll systems, Medicaid-related documentation, or similar healthcare administrative software is a plus; training on agency-specific systems will be provided.

About United Nursing Solutions, Inc.

United Nursing Solutions, Inc. is a Maryland home healthcare provider serving individuals and families in Easton and surrounding communities. Our agency is committed to providing dependable, person-centered services while supporting the caregivers and professionals who make those services possible.

We are seeking an Administrative Operations Assistant who understands that organization, accuracy, communication, confidentiality, and follow-through are essential to successful home healthcare operations.