Office Support Assistant

Aid Home HealthCare Services; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Aid Home Healthcare Services is seeking an Office Support Assistant to provide flexible administrative support across departments. You will answer calls, schedule follow-ups, and assist in service delivery, with opportunities to visit members in the field in a collaborative, smaller-team environment.

Ideal candidates are proactive, adaptable, with strong communication and a customer-service mindset, willing to cover varied duties to keep operations running smoothly in a family-owned home care

Qualifications

• Fluent in English and Spanish (spoken and written).
• Valid driver's license and ability to drive company vehicle.
• Strong computer and clerical skills with standard office software.
• Proven ability to multitask, prioritize and manage competing demands.
• Excellent teamwork and a customer-service mindset.
• Willingness to adapt and take on varied responsibilities in a small team.
• Professional communication and appearance; tattoos to be covered and non-traditional earrings removed when on duty.

Responsibilities

• Perform clerical and computer-based admin tasks to support daily operations.
• Answer and manage inbound calls professionally; make outbound calls as needed.
• Provide flexible support to departments requiring assistance.
• Multitask effectively in a dynamic office while maintaining accuracy.
• Collaborate with team members and contribute to a supportive culture.
• Be available to visit members in the field to provide support and follow-ups.
• Provide temporary member coverage to ensure continuity of care and services.
• Assist with other duties as assigned and step into additional roles as needed.

Skills

Bilingual English/Spanish

Multitasking

Teamwork

Customer service

Attention to detail

Professional communication

Willingness to visit members in the 0_

Education

High school diploma or equivalent

Tools

Office software

Phone system

Job description

Job Description

Job Description

Aid Home Healthcare Services is seeking a reliable and adaptable Office Support Assistant to join our team. This role provides flexible administrative and clerical support across departments based on current operational needs. As part of a smaller, collaborative team where every member wears multiple hats, the ideal candidate is proactive, willing to step into different responsibilities as needed, and committed to delivering excellent support to both internal teams and those we serve.

Key Responsibilities

• Perform a variety of clerical and computer-based administrative tasks to support daily operations.
• Answer and manage inbound phone calls in a professional, courteous manner.
• Make outbound calls as needed for scheduling, follow-up, coordination, or other business purposes.
• Provide flexible support to whichever department requires additional assistance.
• Multitask effectively in a dynamic office environment while maintaining accuracy and attention to detail.
• Collaborate closely with team members and contribute to a positive, supportive workplace culture.
• Be available to visit members in the field as needed to provide support, conduct follow-ups, and assist with service delivery.
• Provide temporary member coverage when necessary to ensure continuity of care and support services.
• Assist with other duties as assigned, including stepping into additional roles when needed to support the team.

Requirements

• Fluent in both English and Spanish (spoken and written).
• Valid, current driver’s license and ability to drive a company vehicle when required.
• Strong computer and clerical skills with proficiency in standard office software and systems.
• Proven ability to multitask, prioritize, and manage competing demands.
• Excellent teamwork skills and a strong work ethic.
• Willingness to adapt and take on varied responsibilities in a smaller team environment where flexibility is essential.
• Professional communication skills and a customer-service-oriented attitude.
• Willingness to cover visible tattoos and remove non-traditional earrings while on duty to maintain a professional appearance.

Preferred Qualifications

• Previous experience in an office support, administrative, or healthcare-related setting.
• Familiarity with electronic health records or healthcare office workflows (helpful but not required).

Aid Home Healthcare Services values team members who are dependable, collaborative, and ready to contribute wherever needed.

Company Description

We are family-owned home care agency that has proudly served our community for over 20 years. Our mission is to provide the highest quality care while helping members remain safe, independent, and comfortable in their own homes. We are seeking compassionate and qualified individuals to join our team as we continue to grow and expand services to meet the needs of the community.

Company Description

We are family-owned home care agency that has proudly served our community for over 20 years. Our mission is to provide the highest quality care while helping members remain safe, independent, and comfortable in their own homes. We are seeking compassionate and qualified individuals to join our team as we continue to grow and expand services to meet the needs of the community.