Administrative Operations Assistant - Home Care Support

United Nursing Solutions Inc; Easton (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

United Nursing Solutions Inc. in Maryland is seeking an Administrative Operations Assistant to provide direct support to the Director of Operations and help manage day-to-day administrative tasks in our home healthcare agency.

This full-time, in-office role requires organization, accuracy, strong communication, confidentiality, and the ability to handle multiple responsibilities in a fast-paced office. Experience with scheduling, HR paperwork, and payroll support is a plus, and training on our

Qualifications

• Previous administrative, office, clerical, or customer-service experience required.
• Healthcare/home healthcare experience preferred but not required.
• Proficiency with Word, Excel and Outlook.
• Willingness to learn agency-specific software and systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle confidential employee and participant information.
• Multitask, prioritize responsibilities, and work in a fast-paced office.
• Dependable attendance and punctuality.

Responsibilities

• Provide direct administrative support to the Director of Operations.
• Answer incoming calls, take messages, respond to inquiries, and direct calls.
• Assist with caregiver scheduling, changes, call-outs, and staffing communications.
• Maintain organized, accurate employee and participant records.
• Assist with onboarding, new-hire paperwork, and HR duties.
• Assist with participant intake paperwork, referrals, and required docs.
• Perform data entry and maintain electronic and paper records.
• Support payroll documentation and timekeeping processes.
• Assist with scheduling and timekeeping questions from staff.
• Communicate professionally with participants, caregivers, families, and partners.
• Monitor emails, faxes, and office correspondence; ensure confidentiality.
• Assist with filing, scanning, and general office organization.
• Follow agency policies and documentation requirements.
• Take on additional administrative duties as assigned.

Skills

Microsoft Word

Excel

Outlook

Organization

Communication

Multitasking

Punctuality

Administrative experience

Tools

EVV/timekeeping systems

Payroll systems

Electronic documentation systems

Job description

United Nursing Solutions Inc. in Maryland is seeking an Administrative Operations Assistant to provide direct support to the Director of Operations and help manage day-to-day administrative tasks in our home healthcare agency.

This full-time, in-office role requires organization, accuracy, strong communication, confidentiality, and the ability to handle multiple responsibilities in a fast-paced office. Experience with scheduling, HR paperwork, and payroll support is a plus, and training on our